

Terms & Conditions
We have worked hard to become one of the best mobile valeting and detailing companies in the South. Our results speak volumes, all we ask in return is that you respect our policies, terms of business and our staff. In return, we will always deliver what we promised!
Terms and Conditions
Imperialistic Valet is a mobile service at your workplace or doorstep. We require a safe place to plug our extension lead in to gain power, and a water outlet to attach a hose. Due to insurance purposes, as well as staff and vehicle safety Imperialistic Valet will NOT commence work on any vehicle that is on the main road, heavily used road, or small and tight road. We also cannot work in pay and display car parks.
If your home address or the location you wish for the work to be carried out in has any of the above issues, please contact us first.
​
All secure bookings are deposit-based, and bookings are not confirmed until a deposit has been paid. Deposits are non-refundable and non-transferable. Deposit amounts differ due to location, package, and/or work needed.
​
Within 48 hours of booking, Imperialistic Valet will gladly alter your booking to another nominated person, providing the address or location meets all other terms and conditions.
​
imperialistic Valets can not control acts of traffic, acts of God or acts of others. If Imperialistic Valets has to cancel or rearrange your booking due to an unfortunate incident, it will be within 14 days of the original booking. If not, a full refund of deposit will be honoured.
​
If your interior is heavily soiled with mud, pet hair, mould, vomit or blood, additional charges WILL apply. We advise if you have any of the above to send a few select pictures before booking so that we can provide a fair estimate. If not, the price will be negotiated upon the day before any work commences.
​
Upon every booking you will be asked to read these terms and conditions, with doing so you agree to our terms of business. Any bookings that are made but then affected by any of the above may result in full booking charges being payable. An invoice will be sent to the address and email given which you will of supplied upon booking. Failure to pay will result in legal action being taken. A missed booking is a missed wage, we will not fall victim to a loss in time or pay under any circumstances.
​
Urban Melts Hanging Air fresheners disclaimer
For any information relating to allergen, safety or handling please contact UrbanMelts at
https://urbanmelts.co.uk/product-category/home-fragrance/
​